Quality Control (QC) Is The Process Of Monitoring And Maintaining The Quality Of Products, Services, Or Processes Throughout Their Development Cycle. Quality Control Activities Are Undertaken To Ensure That The Product, Service, Or Process Meets A Specified Level Of Quality And Is Able To Deliver The Desired Benefits To Its Intended Users. Quality Control Is A Critical Factor In The Design, Production, And Delivery Of Any Product, Service, Or Process. Quality Control Involves A Systematic Approach To Examining Every Aspect Of The Product, Service, Or Process From The Supplier’s Raw Material, Design, Production And Delivery To The Customer’s End User Experience. All Of These Steps Are Monitored To Ensure That The Specifications Set For The Product, Service, Or Process Are Met And That Any Potential Issues Are Identified And Corrected Before It Reaches The Customer. Quality Control Is Inherent In All Phases Of Production, So It Is Highly Important For Companies To Have Proper Quality Control Processes In Place. Quality Control Activities Include Testing And Inspection Of Each Stage Of Product Design And Production, As Well As The Evaluation Of Process Capability And Product Performance. Statistical Process Control (SPC) Is Often Used To Analyze And Predict The Outcomes Of A Product, Service, Or Process. Quality Control Activities Can Be Carried Out By Hand Or With Automated Tools Which Help Monitor The Quality Of A Product, Service, Or Process Continuously Over Time. Quality Control Is An Essential Component Of Any Organizational Process And Helps Guarantee That Customer Expectations Are Consistently Met. It Also Helps Reduce Risks Of Significant Product Defects, Customer Dissatisfaction, And Negative Public Relations And Helps Ensure That The Products, Services, And Processes That An Organization Offers Are Of The Highest Quality.
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Stanislaw Dzwigaj, Sorbonne Université, France
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